The Performance Tracking module in TikaKAM enables commercial teams to set and track Key Performance Indicators (KPIs) for their key accounts. This module helps teams monitor periodic performance on a timeline, look at expansion and retention metrics, and incentivize performance through incentive-based compensation. The module allows teams to capture and track the execution of strategic objectives for accounts, tier and segment key accounts based on business rules, and manage account data such as contact information, hierarchy, claims, etc. It also provides an opportunity to capture interactions with stakeholders, including decision-makers, non-decision-makers, and indirect stakeholders.
This module uses external and internal datasets to identify opportunity accounts and risk accounts. It helps you develop targeted strategies for engaging with accounts and creating tactical plans to meet strategic objectives. This module is essential for identifying high-value opportunities and accelerating stakeholder engagement.
This module showcases the results of account plans and tracks cross-divisional efforts into a unified outcomes framework. It enables you to report on the success of your ABS and measure your performance against KPIs. This module is essential for demonstrating the value of your ABS and driving continuous improvement.
This module enables you to understand patient groups and treatment journeys, identify opportunities within accounts, and create a strategy for engaging with accounts. It helps you get insights into payers and reimbursement groups to ensure market access success. This module is critical for developing patient-centric strategies and gaining a competitive edge in the market.
Upon signing a new contract, TikaKAM creates an updated forecast for the IDN. This forecast will be tracked in real-time in the app as sales are being accrued. Managers will receive alerts when performance is above or below the contract forecast, within parameters defined by the organization. Managers can also update forecasts, as well as sort by active contracts, pending contracts, and product categories to track performance.