TikaKAM – the comprehensive platform for Key Account Management (KAM) that streamlines the process, delivers insights, and enables you to build lasting partnerships with key accounts.

Designed to help commercial teams achieve their objectives by identifying high-value opportunities and building long-term relationships based on trust and value delivery. With TikaKAM, you can gain visibility into key accounts, develop tactical plans, and track performance through data-driven insights. TikaKAM offers a single collaborative platform that enables targeted engagement using workflows and offers advanced patient-centric data analysis. Our platform includes strategic account planning, stakeholder mapping, KPI tracking, opportunity identification, outcome reporting, and data analysis.

WhyTika

Here are a few key reasons why TikaKAM is an excellent choice for organizations looking to optimize their Key Account Management:

  1. All-in-one platform: Streamlines Key Account Management with actionable insights, collaborative workflows, and advanced analytics. This all-in-one platform saves time and improves efficiency by eliminating the need for multiple systems or spreadsheets.

  2. Patient-centric data analysis: Enables commercial teams to gain insights into patient groups and treatment journeys. This helps organizations develop patient-centric strategies and create a competitive advantage in the market.

  3. Advanced analytics: Eenable commercial teams to develop and track KPIs and tactical plans to meet strategic objectives. It provides visibility into key accounts, identifies high-value opportunities, and accelerates stakeholder engagement. This helps organizations make data-driven decisions.

Built for Account Managers

Created using best industry practices with the partnership of top-performing commercial teams around the world. — Key Account managers can quickly answer questions from field teams by looking at similar account to see price immediately and sales history, ultimately maximizing ROI for their organization.

User Friendly Design and Functionality

Our solution’s mobile-first design fosters a positive user experience, which increases user adoption and effectiveness. Ability to execute on the go, including creating what-if rebate and pricing contract scenarios; answering pricing questions from the field in real-time; and having access to all contracts directly within the application. Fully data agnostic and compatible with major CRMs.

Flexible and Scalable White Glove Service

TikaMobile is experienced in implementing for a wide range of team sizes and geographical scopes. Paired with full white glove service and flexible pricing, all our solutions are easy to roll out and foster high success rates.

MODULES


Flexbox Feature

Strategic Account Planning

Captures and tracks the execution of strategic objectives for accounts. Identify key accounts based on business rules, tier, and segment accounts, and manage account data.

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Flexbox Feature

Stakeholder Mapping and Management

Plan engagement for stakeholders, including decision-makers, non-decision-makers, and indirect stakeholders. It captures relationships, tracks interactions, and helps develop engagement plans.

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Flexbox Feature

Performance Tracking

Allows commercial teams to set and track Key Performance Indicators (KPIs) for their key accounts.

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Flexbox Feature

Identify Opportunities

Using external and internal datasets, identify opportunities and risks for all accounts. It helps develop targeted strategies for engaging with accounts.

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Flexbox Feature

Report Outcomes

Showcase account plan results and track cross-divisional efforts into a unified outcomes framework. It enables reporting on the success of your ABS.

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Flexbox Feature

Data Analysis

Understand patient groups and treatment journeys, identify opportunities within accounts, and create a strategy for engaging with accounts. It helps you get insights into payers and reimbursement groups to ensure market access success.

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Flexbox Feature

IDN Forecasting

Upon signing a new contract, the NAM creates an updated forecast for the IDN.

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Flexbox Feature

Custom Built

We work with every team to ensure all business needs are met.

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Strategic Account Planning

  • The Strategic Account Planning module in TikaKAM enables commercial teams to capture and track the execution of strategic objectives for their key accounts. This module helps teams identify key accounts based on business rules, tier and segment them and manage account data such as contact information, hierarchy, claims, etc. The module also provides tools for stakeholder mapping and management, which helps teams plan engagement with stakeholders, including decision-makers, non-decision-makers, and indirect stakeholders. It also includes pre-call planning tools to capture interactions with stakeholders and monitor performance through KPI tracking.
    1. Create a strategic plan for that account by setting up objectives, priorities, activities, and tasks
    2. Track the progress and make it available throughout the organization
    3. Share with others on the team, enabling everyone to work together to move the strategic plan forward
  • This module helps promote transparency in strategic planning and progressing toward a common goal. It also makes it easy for management and peers to provide assistance where they can to move the strategic plan along.

Stakeholder Mapping and Management

  • IDN:This module helps you plan engagement for stakeholders, including decision-makers, Influencers, and indirect stakeholders. It captures relationships, tracks interactions, and helps you develop targeted engagement plans. This module is essential for building long-term relationships and trusts with key accounts.
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Performance Tracking

The Performance Tracking module in TikaKAM enables commercial teams to set and track Key Performance Indicators (KPIs) for their key accounts. This module helps teams monitor periodic performance on a timeline, look at expansion and retention metrics, and incentivize performance through incentive-based compensation. The module allows teams to capture and track the execution of strategic objectives for accounts, tier and segment key accounts based on business rules, and manage account data such as contact information, hierarchy, claims, etc. It also provides an opportunity to capture interactions with stakeholders, including decision-makers, non-decision-makers, and indirect stakeholders.

Identify Opportunities

This module uses external and internal datasets to identify opportunity accounts and risk accounts. It helps you develop targeted strategies for engaging with accounts and creating tactical plans to meet strategic objectives. This module is essential for identifying high-value opportunities and accelerating stakeholder engagement.

Report Outcomes

This module showcases the results of account plans and tracks cross-divisional efforts into a unified outcomes framework. It enables you to report on the success of your ABS and measure your performance against KPIs. This module is essential for demonstrating the value of your ABS and driving continuous improvement.

Data Analysis

This module enables you to understand patient groups and treatment journeys, identify opportunities within accounts, and create a strategy for engaging with accounts. It helps you get insights into payers and reimbursement groups to ensure market access success. This module is critical for developing patient-centric strategies and gaining a competitive edge in the market.

IDN Forecasting

Upon signing a new contract, TikaKAM creates an updated forecast for the IDN. This forecast will be tracked in real-time in the app as sales are being accrued. Managers will receive alerts when performance is above or below the contract forecast, within parameters defined by the organization. Managers can also update forecasts, as well as sort by active contracts, pending contracts, and product categories to track performance.