CRM for Medical Affairs
Streamline Your KOL Engagement with Tika’s AI-powered CRM
Manage KOLs, ensure regulatory compliance, and report on your impact with TikaMSL’s CRM for Medical Affairs. Build stronger, more impactful KOL relationships, while achieving measurable results through streamlined workflows and intelligent insights.
TRUSTED BY LEADING ORGANIZATIONS
WHY US?
Unlock the Full Potential of Your Medical Affairs Team
Centralized HCP Management
Easily manage all HCP interactions, KIQs (Key Inquiry Documents), and surveys, and tier them for strategic engagement using medical affairs CRM capabilities.Seamless Data Integration
Leverage out-of-the-box MDM (Master Data Management) for efficient HCP and account list management, user access control, and data integrity.Enhanced MIR Management
Streamline MIR workflows with integrations to existing MIR systems, utilize standard responses, and access field resources with MLR (Medical Literature Review) integration.Unified Reporting and Analytics
Gain deeper insights through pre-built dashboards and reports, leverage AI-powered chatbots for quick answers, and benefit from automated report generation.Strategic HCP/KOL Management
Build Stronger Relationships with Targeted HCP Engagement
Engagement Tracking and KOL Development Continuum
Monitor all HCP interactions across channels, including meetings, emails, and calls, while efficiently managing Key Inquiry Documents, using the CRM for Medical Science Liaison features.
Targeted HCP Surveys
Create and distribute customized surveys to gather crucial insights on HCP needs and preferences.
Strategic KOL Management
Categorize and prioritize Key Opinion Leaders based on influence and relevance, enabling focused KOL engagement strategies.
Integrated Platform & Out-of-the-Box MDM
Simplify Data Management with a Centralized System
Centralized HCP and Account Lists
Manage all HCP and account information in one central location, eliminating data silos.
User Management
Control access to data and functionalities based on user roles and permissions.
Duplication Prevention
Ensure data accuracy and consistency by automatically identifying and preventing duplicate entries.
Enhanced MIR Management & Streamlined Workflows
Comprehensive Management of Medical Information Requests
Integrated MIR Management
Streamline request processing with seamless MIR system integration and pre-approved standard responses for common inquiries.
Field Resources and Data Enrichment
Access relevant medical literature reviews within the CRM and automatically enrich HCP profiles with claims and scholarly data for comprehensive insights.
Unified Data Integration
Integrate HCP data across Medical Affairs and Commercial teams for a holistic view of interactions and enhanced collaboration.
Reporting & Analytics
Actionable Insights and Advanced Analytics
Pre-built Dashboards and Reports
Access key performance indicators (KPIs) and gain insights into HCP engagement, KOL impact, and overall Medical Affairs activities.
Generative AI Chatbots
Utilize AI-powered chatbots to answer frequently asked questions within the platform, saving time and resources.
Automated Reports and Dashboards
Schedule automatic report generation and receive updates on HCP interactions and insights without manual effort.
FOR ALL USE CASES
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